A tensile fabric structure from Aura has an expected design life of 20+ years, and with more than 1600 structures behind us, the first ones installed 20 years ago, we have real life proof that this is the case.
However we do recommend that you follow a simple annual maintenance procedure to ensure that your structure stays in optimal condition. You will receive an Operations and Maintenance manual describing this process when your structure has been installed and please note that your 10 year fabric warranty may be invalidated if the structure is not maintained correctly.
Annual maintenance
We recommend that the integrity of the structure is checked annually and particularly following extreme weather conditions such as winds over 70km/h or heavy snowfall. If you see anything that is even slightly concerning to you please call us and we will advise you promptly.
The canopy fabric has a Teflon type coating which means that dirt and pollution will usually was off in the rain. However an annual wash down with specialist cleaning products will keep the canopy looking its best. Cleaning procedures are described in full in the Operations and Maintenance manual.
Aura maintenance services
Offering appropriate maintenance is intrinsic to our service and helps us to ensure that our canopy structures surpass expectations. For customers that would prefer not to undertake canopy maintenance themselves we offer either a one off maintenance visit or an annual Maintenance Contract. The Maintenance Contract can be arranged at any time following the installation of the canopy without any difference in cost.
If you would like to talk to us about maintenance of your tensile fabric structure or would like another copy of your Operations and Maintenance manual please call us on 02392 001 322.